Resilience & Community Services

We are building our resilience strategy as part of the 100 Resilient Cities initiative, a Rockefeller Foundation effort dedicated to helping 100 cities around the world better prepare for the physical, social and economic challenges that are a growing part of the 21st century.

2017 highlights

  • Hired our first Chief Resilience Officer, and Chief Equity Officer.
  • Identified education, racial equity, economic
    development and sustainability as the initial focus
    of our resilience efforts during a workshop that
    included city leaders and dozens of local agencies,
    nonprofits and businesses.
  • Launched the “Am I Eligible?” online tool that helps residents see which programs and services may fit
    their needs.
  • Enhanced service delivery by expanding the new Low Income Home Energy Assistance Program automated appointment system to include Volunteer Income Tax Assistance.
  • Formed an advisory board and work groups, and
    created new social media tools for the AARP Age
    Friendly City Initiative.
  • Opened a Financial Empowerment Center at the Nia Center and expanded our Microbusiness Development Program, which assists low- to moderate-income
    entrepreneurs in starting or expanding a business.